Fall Research Expo 2020

Workplace Connectedness in the COVID-19 Age

Growing up as an immigrant, I was always fascinated by different perspectives. I wanted to learn the sociological, economical, and political factors that caused people to believe in what they do. Coming to Penn, I wanted to explore this passion in an academic perspective through the lens of behavioral economics and cognitive science, as I believed that regardless of the industry and field of work, understanding the way humans think and behave at a deeper level can bolster any type of business and improve workplace relationships. I was fortunate enough to be accepted into PURM to do research and work alongside knowledgeable professors and post-doc researchers at Platt Labs. At PURM, I wanted to create an experiment on my own, equip myself with the technical skills I needed in almost any industry, and work as part of a larger community. Given the COVID era has forced the entire world to adapt to a remote work environment, my mentor suggested an independent project where we explored the factors that contribute to workplace connectedness in an online setting.

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The primary goal of our study is to create an application that measures whether revealing emotion or personal information can increase connectedness between individuals of different backgrounds. We hypothesized that revealing personal information with emotion will improve connectedness between individuals. Our application displays slides with portrait photos of men and women across 4 ethnic groups, paired with an associated sentence that conveyed biographical information. We used diverse pieces of personal information, including education, occupation, and interests to prevent bias of a particular area. With the conditions equally randomized, we asked participants to rate the connection they felt with the individual from a scale of 1-7. The participant is then followed up with more questions regarding work chemistry, work trust, leadership, and salary ratings. We calculate significance by comparing the mean of ratings across different conditions using R.

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Having to plan and code the entire experiment from scratch, I was able to expose myself to many research and technical skills, including coming up with research questions, hypotheses, and designing the experiment using Python(PsychoPy), JavaScript(Pavlovia), and R(Data analysis). I acquainted myself with GitHub to work on the project simultaneously with my peer researcher Jerry Cai, and learned to use Qualtrics to obtain demographic information of the participants of the study. In terms of soft skills, I was able to comfortably present our experiment ideas to the lab for feedback, and learned to work alongside my PURM mentor and peer researcher and accommodating for everyone’s time.

 

Overall, my PURM experience helped me solidify my passion for the behavioral sciences and data science. It also prompted me to actively search for new learning materials and ways to contribute to the research effort at Penn. I am planning to continue to work with Platt Labs and my mentor Vera Ludwig with my Fall2020 work-study grant, and I hope to contribute more to the technical sides of the research and keep on improving my hard skills, which will allow me to take on a bigger role in the lab while at the same time prepare me for many industries that I may find interest in.

PURM - Penn Undergraduate Research Mentoring Program
College of Arts & Sciences 2023
PURM - Penn Undergraduate Research Mentoring Program
College of Arts & Sciences 2023

Comments

It is exciting to see this poster come together after learning about it at the Fireside Fridays! I have a question - will more interviews be conducted, or is the remaining work analyzing the data from everything that was collected since IRB approval? 

This is such a timely project - not only in its explicit contextualization during the pandemic, but also during a time of intense polarization within the U.S. over political policies and social identities.  It would be interesting to see whether any disclosures about personal political beliefs or any recognizable differences in race. sexuality, etc, cause "blips" (for want of a technical term) in connectedness.

Good luck with your continued work!

Dr. Christine Muller (CURF)

Very nice analysis and combination of data science with a real world sociological problem. Especially with the new WFH trend, workplace relationships are drastically changing and your analysis provides great insight for employers.

Hello Nai Ming, 

I found your particular project very interesting! Given that many of us are dealing with the impact of COVID and working remotely, I can definitely connect to this topic. I can't wait to see your findings in the future.

This project is very appropriate for the pandemic, I am excited to see future results!  How did you come up with the survey questions?

I really appreciate the growing importance of this project during the COVID-age. I'm interested in learning more about the interview process; how did you determine which questions would be most effective? Just the phrasing of questions can change outcomes so much, so I'm curious as to how this was determined. Really great work thus far--I'm looking forward to seeing your results!